About

Our History

Our team of consultants has been working independently on various projects for more than 30 years. In 2008, our founder, Michael Call, PhD (ABD), formed Civicus Consulting Group with the intent of synergizing our efforts to better serve our clients. Michael, who had previously done work for Dr. Stephen R. Covey, subscribes to Covey’s Habit 6: the notion of synergy.

“Synergize is the habit of creative cooperation. It is teamwork, open-mindedness, and the adventure of finding new solutions to old problems. But it doesn’t just happen on its own. It’s a process, and through that process, people bring all their personal experience and expertise to the table. Together, they can produce far better results that they could individually. Synergy lets us discover jointly things we are much less likely to discover by ourselves. It is the idea that the whole is greater than the sum of the parts. One plus one equals three, or six, or sixty–you name it” (stephencovey.com).

Initially, our client base was primarily leaders of nonprofit agencies, government units, and quasi-governmental entities, whose unique challenges in public administration require skills beyond those learned in business school.

Although these public administration leaders are highly skilled, we knew we could help them improve.

Even our name reflects this mission of improving communities and society: Civicus is Latin for civic, civil, pertaining to citizens of or pertaining to a city or town.

Our intent then—and continues to be now—to work with leaders and organizations that seek to build the common good, to improve society, and to create unity.

We work with leaders and organizations that seek to build the common good, to improve society, and to create unity.

As our consultancy grew, we expanded to provide services to for-profit entities as well. Many of the tools developed for our use in the public sector have application in the private sector, and our expertise in leadership, change management, research, processes and systems,

Michael D. Call, PhD (ABD) Founder and Senior Consultant

communications and marketing, and strategic planning for ultimate success are just what our clients need. As we have worked within both sectors, we have continued to be true to our mission of building the common good.

In our early years, we found ourselves helping leaders navigate through the tumultuous Great Recession. By assisting our clients in aligning all facets of their organizations—leadership, employees, systems and processes, products, programs, structure, and strategy—each has come through that turbid time as a stronger leader with a more resilient organization. Our near-rabid insistence to rely on data as well as instinct, along with our work to fully align our clients’ enterprises—combined with the adroit skills of our clients during dire economic circumstances—resulted in healthy organizational outcomes being achieved.

 

Our Values

Excellence

Professionalism

Integrity

Learning

Passion

Authenticity

We strive for excellence in all we do. Our work products are flawless, our strategies are powerful, and our processes are successful.

We show respect to every person and we produce only high-quality deliverables. All ideas and innovative solutions are given equal consideration.

We demonstrate integrity in all our dealings. We charge fair rates for our services and we work hard so every client investment in us has a healthy return.

We are always learning new skills and new knowledge. We learn our clients’ industries, needs, and opportunities so they become our own.

We show our passion through excellence and enthusiasm. Our passion for our client’s products and services inspires us to do our best.

We are true to ourselves and to all with whom we work. We are genuine and authentic, working in the best interests of our clients at all times.

Our Founder

Michael D. Call, PhD (ABD), is founder and senior consultant at Civicus Consulting Group. He has more than 30 years of experience in corporate, government, and nonprofit leadership. He has worked as a corporate communications manager at a steel mill, as a gubernatorial appointee over a statewide commission, and as the CEO of a $6 million nonprofit organization. Michael has been an adjunct faculty member at Brigham Young University and is currently adjunct faculty at Baker University. He has a bachelor degree in communications from Brigham Young University, a master degree in management from the University of St. Francis, and will soon have his PhD in global leadership from IndianaTech (following the defense of his dissertation in fall 2017).

In late 2010, Michael and his family moved into a then-nearly 100-year-old Craftsman Bungalow on 25 acres in rural Kansas City. Here they enjoy the serenity of rolling green hills peppered with groves of oak, walnut, Osage orange, and other indigenous tree species.  They also spend their spare time fixing fences and raising hogs, beef cattle, laying hens, and a border collie mix named Chewie. When he has spare time, he collects first edition Robert Louis Stevenson books and adds to his collection of nearly 200 editions of Robinson Crusoe.